Contact us

Do you have any questions? Please feel free to contact us.

 

*Most emails will be responded to within 1 business day.

 

Customer Service - Opening Hours:

 

Monday through Friday from 9:00 a.m. to 5:00 p.m

 

Saturday 10:00 to 6:00

 

Sunday 10:00 to 6:00

 

Frequently Asked Questions:

 

Q: How long does it take to receive my package?

 

A: Please note that it takes an average of 1 to 3 business days to complete your order before shipping. Rest assured, we will make every effort to deliver your order to you as soon as possible!Once your order has been shipped, the estimated delivery time is 7 to 15 business days, depending on your country or region. Please consider any holidays that may affect delivery times.

 

Q: What is the company's return policy?

 

A: We will replace all defective equipment with new items within 30 days after the goods arrive. For more information, click here.

B.If after receiving the product, our product is broken or the plant is wilted. Please contact us and we will reissue it free of charge

 

Q: How can I contact you about my order?

 

A: You can contact us via email xs491428424@outlook.com or reply directly to any notices you will receive regarding your order, shipping notice, or delivery notice email.